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Warning
If you do not meet the repayments/payments on your financing, your account will go into arrears. This may affect your credit rating, which may limit your ability to access financing in the future.
Take a look at Some of Our Most Frequently Asked Questions
We’re always ready to help you manage your finances with ease.
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How do I apply for an Easy payment instalment plan on purchase/s transactions made on my FAB Credit Card?
You can apply for an Easy Payment Plan through:
- FAB Mobile: From the Home Page, go to the 'Cards' tab and select the option 'Easy Payment Request', then select the transaction you wish to convert.
- Online Banking: Select your card under the 'Credit Cards' tab, then go to the transaction list and select the option 'Convert Now' for eligible transactions.
How do I apply for a 0% Easy Payment Plan on purchase/s transactions made on my FAB Credit Card at the participating 0% EPP partners?
You can apply for a 0% Easy Payment Plan through:
- FAB Mobile: From the Home Page, go to the 'Cards' tab and select the option 'Easy Payment Request', then select the transaction you wish to convert. Transactions that are eligible for 0% EPP will show 0% interest during the process.
- Online Banking: Select your card under the 'Credit Cards' tab, then go to the transaction list and select the option 'Convert Now' for eligible transactions. Transactions that are eligible for 0% EPP will show 0% interest during the process.
How do I apply for a Balance Transfer on my FAB Credit Card?
You can apply for Balance Transfer through:
- FAB Mobile: From the Home Page, select the 'Cards' tab, and scroll down to option 'Balance Transfer Request'.
- Online Banking: From the main page, select the 'Services' tab under Credit Cards Services, and then select the option 'Balance Transfer Request'.
How do I apply for Quick Cash service on my FAB Credit Card?
You can apply for our Quick Cash service through:
- FAB Mobile: From the Home Page, select the 'Cards' tab and scroll down to the 'Quick Cash Request' tab.
- Online Banking: Select 'Services' and under 'Credit Cards Services', click on the 'Quick Cash Request' tab.
Where do I find the redemption options for my FAB Rewards?
You can view and redeem your FAB Rewards on:
- FAB Mobile: Tap the 'Rewards' tab on the bottom right of the home screen. View your Rewards balance and redeem immediately for cashback, vouchers, Miles, travel, utility payments and more
- Online Banking: Learn more about our exciting FAB Rewards programme
How can I stay updated on all of FAB's offers?
The best way to stay updated on all of our exciting offers is to regularly check the FAB Mobile app under ‘Popular Offers’ on the homepage or our website under ‘Special Offers’, so that you don’t miss a thing. Make sure your contact details are up to date with us, so that you can receive our latest news, offers and promotions via SMS, EDMs and push notifications.
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Need more help?
Contact us anytime for further assistance or check out our FAQ page for more information.
| For customers within the UAE | For customers outside of the UAE | ||
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600 52 5500 | |
+971 2 681 1511 |