Skip to content
US
icn-search
  • Flag of United Arab Emirates UAE
Back to Prepaid Cards

eDirham Cards

eDirham E11 Redemption

In case of a cash redemption request for your eDirham Card, please visit any FAB branch with the following documents:

Hala, Gold & Signature individual cards:

  • Your valid Emirates ID Card, or valid original passport (non-residence)
  • Physical eDirham Card

Signature corporate cards:

  • Valid Emirates ID Card
  • Physical eDirham Card
  • Company letter authorising the redemption of the balance along with the eDirham Card holder

The card holder/authorised person will have to visit the FAB branch along with the original card and authorisation letter, with the same request communicated on their signed and stamped company letterhead.

Note: If your eDirham Al Haslah Card is lost, please contact FAB’s customer call centre: 600 500 201 and follow the instructions given by your FAB agent.

Redemption fees are AED 25.


eDirham Al Haslah Card Redemptions

In case of a cash redemption request for your Al Haslah eDirham Card, please visit any FAB branch with the following documents:

Blue, Red, Green and Gold Individuals:

  • Your valid Emirates ID Card, or valid original passport (non-residence)
  • Physical eDirham Al Haslah Card

Gold and Silver corporate cards:

  • Valid Emirates ID Card
  • Physical eDirham Al Haslah Card
  • Company letter authorising the redemption of the balance along with the eDirham Al Haslah Cardholder

The cardholder/authorised person will have to visit the FAB branch along with the original card and authorisation letter, with the same request communicated on his/her company letterhead, which should also be signed and stamped.

Note: If your eDirham Al Haslah Card is lost, please contact FAB’s customer call centre: 600 500 201 and follow the instructions given by your FAB agent.

Redemption fees are AED 10.

Contact Us

Customer Service

600525500

International

+971(2)6811511

eDirham Service

600500201

International

+971(2)4996125

Logo

First Abu Dhabi Bank

First Abu Dhabi Bank P.J.S.C

GET - On the app Store

View