Terms and Conditions

• Minimum and maximum Booking TAT – Two Clear Days minimum and three months maximum
• Confirmation TAT – 24-48 hours
• Delivery person assignment – three to four hours prior to the time of pick-up
• Courier service is available between 9.00am and 6.00pm from Monday to Saturday. Any request scheduled for non-working hours will be honoured the next day during working hours.
• Only documents up to 500 grams will be accepted for delivery. The delivery will be refused if the contents are not documents.
• Delivery will be within the city limits.
• Service will be actioned only if documents are provided in a sealed envelope with the name, address and contact number of both the sender and the receiver clearly mentioned on the envelope.
• If the document is not accepted for delivery by the receiver, the attempt will still be counted as a service.
• If, at any pick-up or drop off, the customer asks the delivery person to wait for more than 15 minutes, the order will automatically be rescheduled for the next working day.